The TiVo service is shutting down as of 31 October 2017. It is unfortunate that that TiVo has only been in New Zealand for such a short time making the set top boxes redundant.
If you have a CASPA wallet go to mytivo.co.nz to organise what to do with the remaining balance.
Ecotech Services is able to recycle the redundant set top boxes, remotes, and related items.